Welcome to the Customer Support Desk
Have some feedback that will help us improve our service?
Have a question about this site? Need some help placing an order?
There are two ways you can contact us:
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Complete the form below. Submit your question or feedback and a member of our Customer Service Team will be in contact within 4 hours. You will receive an email with a reference number that will help us track your submission.
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Contact us by phone. You can reach a member of our Customer Service team by calling (604) 438-2456.
Our Customer Service Team will be monitoring all requests during regular business hours, Monday to Friday, 8:30 am to 4:30 pm, with the exception of Statutory Holidays.
Fields marked with a * are mandatory.
About Hemlock
Hemlock Printers is a BC-based printing company responsible for providing Managed Print Services to the staff of BC Hydro. The products Hemlock prints and distributes for BC Hydro on an ongoing basis include:
- Forms
- Business Cards, Letterheads and Envelopes
- Safety Tags and Stickers
- Educational and Training Materials
- A variety of Marketing & Communications Materials
Hemlock is a family owned business with a proud 47-year history and is one of the most recognized print leaders in North America. Operating carbon neutral from a 79,000 square foot facility in Burnaby, BC, Hemlock has a broad range of print capabilities, including seven Heidelberg sheet-fed litho presses (conventional and UV), two HP Indigo digital presses, as well as a Konica Minolta black-only printer with inline finishing capabilities. Hemlock also offers full in-house pre-press and bindery services, custom online web development, as well as warehouse and distribution services from our dedicated Fulfillment Centre. In addition, Hemlock operates a Display Graphics Division which provides Wide Format print services from a dedicated facility.
Learn more about Hemlock by visiting hemlock.com.