Hemlock Printers is a print partner to the BC Hydro and thus, provides a wide variety of printing and order fulfillment services. The site has been categorised into three main areas and serves as a central location to access these services. The three main areas include ; Online Catalogue, Order Desk, and Forms Manager.
The Online Catalogue
The online store offers a wide range of standards products such as business cards, stationeries, forms and select-on-demand products and allows users to select and order items on the store, custom and order business cards, and upload and order an item for printing.
Functions of the online store include:
- Browsing through the online catalogue
- Ordering standard products
- Shopping and saving products on shopping cart
- Customising business cards
- Uploading and ordering custom products
- Retrieving order history
- Re-ordering standard product from order history
- Help from the customer service desk
The Order Desk
This page is designed for BC Hydro staff who place custom printing orders with Hemlock Printers. This page covers a wide range of printed materials and anything from Marketing and Communications projects, inventoried materials, training materials and any other custom printing order produced by the team at Hemlock. Functions of the Order Dashboard include;
- Reviewing current orders being produced at Hemlock
- Searching order database of past print projects for details such as print specifications, order dates and delivery dates
- Accessing pricing and place orders for standard projects
- Submiting both estimate requests and new orders to the Hemlock Customer Service Team
- Accessing useful resources to assist you in building your print files
- Accessing our Customer Service team through the Customer Support Desk and directly to specific members of the team
The Forms Manager
The Forms manager is an inventory managing tool, created for forms owners and program administration. Users are required to fall within this category before they are given access to this page. A separate users manual has been created for the Forms Manager.
